A) ELECTRICAL APPLIANCES WARRANTY TERMS

Electrical appliances BORMANN ELITE have been manufactured according to strict quality standards. and fully comply with the applicable legislation and the established European and National standards. A warranty period of 12 months is provided for professional use and 24 months for amateur use. The warranty period begins from the date of purchase of the product. Proof of warranty entitlement is the purchase receipt (retail receipt or invoice). In no case does the company cover the relevant cost of spare parts and labor if and when it is not accompanied by a copy of the receipt. In the event that the repair must be carried out at the company's service, the transportation cost (from and to) is borne entirely by the sender. The devices are sent for repair to the company or to an authorized workshop by the appropriate method and means of transport.

WARRANTY EXCLUSIONS AND LIMITATIONS:
  1. Spare parts that wear out naturally from use (brushes, cable, switches, chargers, chokes, etc.).
  2. Devices that have been damaged by failure to comply with the manufacturer's instructions.
  3. Poorly maintained devices.
  4. Use of unsuitable accessories
  5. Devices that have been provided, without financial burden.
  6. Damage caused by an electrical connection at a voltage different from that indicated on the device nameplate.
  7. Connection to a non-grounded socket.
  8. Change in current voltage.
  9. Damage resulting from the use of salt water.
  10. Damage or malfunction resulting from improper cleaning of the device.
  11. Contact of the device with chemicals or damage from moisture, corrosion.
  12. Devices that have undergone modifications - changes or have been opened by an unauthorized workshop.
  13. Devices used for rental. The warranty covers exclusively the free replacement of the component that has a manufacturing defect or material failure. In case of a shortage of spare parts, the company reserves the right to replace the device with another corresponding model.
  14. Broken parts/components due to improper use After the warranty has been processed, the warranty period of the device is not extended or renewed. Spare parts or devices that are replaced remain in the possession of the company. Other requirements, other than those mentioned in this warranty form for repairs or damage to electrical devices, do not apply. Greek law applies to this warranty. Replacement of a spare part with a repair charge is covered by a 1-year warranty of good operation, provided that the warranty terms are met.

B) POWER TOOL WARRANTY TERMS

BORMANN PRO, BORMANN, BORMANN ELITE, NAKAYAMA PRO and NAKAYAMA power tools have been manufactured according to strict quality standards and fully comply with the applicable legislation and the established European and National standards. For the aforementioned power tools, a warranty period of 12 months is provided for professional use and 24 months for amateur use. The warranty period begins from the date of purchase of the product. Proof of warranty entitlement is the purchase receipt (retail receipt or invoice). In no case will the company cover the relevant cost of spare parts and labor if and when it is not accompanied by a copy of the receipt. In the event that the repair must be carried out at the company's service, the transportation cost (from and to) is borne entirely by the sender. The tools are sent for repair to the company or to an authorized workshop by the appropriate method and means of transport.

WARRANTY EXCLUSIONS AND LIMITATIONS:
  1. Spare parts that wear out naturally from use (brushes, cables, switches, chokes, etc.).
  2. Tools that have been damaged by failure to comply with the manufacturer's instructions.
  3. Poorly maintained tools.
  4. Use of unsuitable lubricants or accessories.
  5. Tools that have been provided, without financial burden.
  6. Damage caused by an electrical connection at a voltage different from that indicated on the device nameplate.
  7. Connection to a non-grounded socket.
  8. Change in current voltage.
  9. Damage resulting from the use of salt water (e.g. washers, pumps).
  10. Damage or malfunction resulting from improper cleaning of the tool.
  11. Contact of the tool with chemicals or damage from moisture, corrosion.
  12. Tools that have undergone modifications - changes or have been opened by an unauthorized workshop.
  13. Broken parts/accessories due to improper use.
  14. Tools used for rental. The warranty covers exclusively the free replacement of the part that has a manufacturing defect or material failure. In case of a shortage of a spare part, the company reserves the right to replace the tool with another corresponding model. After the warranty is processed, the warranty period of the tool is not extended or renewed. Spare parts or tools that are replaced remain in the possession of the company. Other requirements, except for those mentioned in this warranty form for repairs or damage to power tools, do not apply. Greek law applies to this warranty. Replacement of a spare part with a repair charge is covered by a 1-year warranty

C) GENERATOR WARRANTY TERMS

BORMANN PRO, BORMANN, NAKAYAMA PRO and KUMATSUGEN generators have been manufactured according to strict quality standards and fully comply with the applicable legislation and the established European and National standards. The generators are provided with a warranty period of 12 months for professional use and 24 months for amateur use. The warranty period starts from the date of purchase of the product. Proof of warranty entitlement is the purchase receipt (retail receipt or invoice). In no case will the company cover the relevant cost of spare parts and labor if and when it is not accompanied by a copy of the receipt. In the event that the repair must be carried out at the company's service, the transportation cost (from and to) is entirely borne by the sender. The generators are sent for repair to the company or to an authorized workshop using the appropriate method and means of transportation.

WARRANTY EXCLUSIONS AND LIMITATIONS:
  1. Components that wear out naturally from use (wheels, handles, spark plugs, etc.).
  2. Generators that have been damaged by failure to comply with the manufacturer's instructions.
  3. Generators with poor maintenance or care.
  4. Damage caused by exceeding the maximum load or maximum duration of continuous operation based on the specifications of each model, as listed in the user manual.
  5. Generators that have been provided without financial burden.
  6. Storing the machine for a long time with fuel.
  7. Damage resulting from incorrect assembly or poor installation.
  8. Damage resulting from incorrect mixing of fuel with oil.
  9. Damage caused by poor quality fuel or lubricant.
  10. Damage from improper cleaning of the machine.
  11. Generators that have undergone modifications - changes or have been opened by an unauthorized workshop.
  12. Generators used for rental. The warranty covers exclusively the free replacement of the component that has a manufacturing defect or material failure. In case of a shortage of spare parts, the company reserves the right to replace the generator with another corresponding model.
  13. Broken parts/components due to improper use. After the warranty has been processed, the warranty period of the generator is not extended or renewed. Spare parts or tools that are replaced remain in the possession of the company. Other requirements, except those mentioned in this repair or damage warranty form, do not apply. Greek law applies to this warranty. Replacement of a spare part with a repair charge is covered by a 1-year warranty of good operation, provided that the warranty terms are met. Replacement of a spare part with a repair charge is covered by a 1-year warranty of good operation, provided that the warranty terms are met.

D) MACHINE WARRANTY TERMS

The BORMANN PRO, BORMANN, NAKAYAMA PRO and NAKAYAMA machines have
manufactured according to strict quality standards and fully comply with applicable legislation and established European and National standards.
A warranty period of 12 months is provided for the above-mentioned machines.
months for professional use and 24 months for amateur use. The period
The warranty period begins on the date of purchase of the product. Proof
warranty right, is the proof of purchase (retail receipt or invoice).
Under no circumstances will the company cover the relevant cost of spare parts and labor.
if and as long as it is not accompanied by a copy of the document.
In case the repair has to be done at the company's service, the expense
transportation (from and to) is entirely the responsibility of the sender.
The machines are sent for repair to the company or an authorized
workshop in the appropriate manner and means of transport.

WARRANTY EXCLUSIONS AND LIMITATIONS:
  1. Components that wear out naturally from use (blade, chain, line,
    spark plug, handkerchief, etc.).
  2. Machines that have been damaged by failure to comply with the manufacturer's instructions
    manufacturer.
  3. Machinery with poor maintenance or care.
  4. Use of unsuitable accessories/consumables.
  5. Machinery that has been provided without financial burden.
  6. Damage from storing the machine with fuel.
  7. Damage resulting from incorrect assembly of the machine.
  8. Damage resulting from incorrect mixing of fuel with engine oil.
  9. Damage caused by poor quality fuel or lubricant.
  10. Damage from improper cleaning of the machine.
  11. Machines that have undergone modifications - changes or have been opened by
    unauthorized workshop.
  12. Broken parts/components due to improper use.
  13. Machinery used for rental.
    The warranty exclusively covers the free replacement of the part that has
    manufacturing defect or material failure. In case of shortage of spare part, the
    The company reserves the right to replace the machine with another equivalent one. After the warranty period has expired, the warranty period will not be extended or renewed.
    The spare parts or machines that are replaced remain in the possession of
    company.
    Other requirements, other than those stated in this repair warranty form
    or machinery damage, do not apply.
    Greek law applies to this guarantee.
    Replacement of spare part with repair charge, covered by 1 year warranty
    good functioning, provided that the warranty terms are met.

E) BARBECUE WARRANTY TERMS

BORMANN and BORMANN ELITE grills have been manufactured in accordance with
strict quality standards and fully comply with applicable legislation and established European and National standards.
A 24-month warranty period is provided for grills. The warranty period begins on the date of purchase of the product. Proof of warranty entitlement is the purchase document (retail receipt or invoice).
Under no circumstances will the company cover the relevant cost of spare parts and labor.
if and as long as it is not accompanied by a copy of the document.
In case the repair has to be done at the company's service, the expense
transportation (from and to) is entirely the responsibility of the sender.
Grills are sent for repair to the company or an authorized
workshop in the appropriate manner and means of transport.

WARRANTY EXCLUSIONS AND LIMITATIONS:
  1. Normal wear and tear due to use (consumable parts).
  2. Damage generally due to non-compliance with the manufacturer's instructions.
  3. Poor maintenance.
  4. Use of unsuitable cleaning agents or accessories.
  5. Transfer of a product to a third party without financial burden.
  6. Damage or malfunction resulting from improper cleaning of the grill.
  7. Contact of the grill with chemicals, or damage from moisture, corrosion.
  8. Grills that have undergone modifications - changes or that have been
    intervention by an unauthorized workshop.
  9. Barbecues used for rental.
    The warranty exclusively covers the free replacement of the part that has
    manufacturing defect or material failure. In case of shortage of spare part, the
    The company reserves the right to replace the grill with another similar model.
    After the warranty has been processed, the warranty period is not extended or renewed.
    of the grill.
    Replacement of spare part with repair charge, covered by 1 year warranty
    good functioning, provided that the warranty terms are met.

F) AIR TOOL WARRANTY TERMS

BORMANN PRO and BORMANN air tools have been manufactured in accordance with
strict quality standards and comply
fully in accordance with applicable legislation and established European and National standards.
Air tools are covered by a 12-month warranty for professional use and 24-month warranty for amateur use. The warranty period begins on the date of purchase of the product.
Proof of warranty entitlement is the purchase document (retail receipt or
invoice).
Under no circumstances will the company cover the relevant cost of spare parts and labor.
if and as long as it is not accompanied by a copy of the document.
In case the repair has to be done at the company's service, the expense
transportation (from and to) is entirely the responsibility of the sender.
Air tools are sent for repair to the company or to
authorized workshop using the appropriate method and means of transport.

WARRANTY EXCLUSIONS AND LIMITATIONS:
  1. Spare parts that wear out naturally from use (consumable parts).
  2. Tools damaged by failure to comply with the manufacturer's instructions
    manufacturer.
  3. Poorly maintained tools.
  4. Use of unsuitable lubricants or accessories.
  5. Tools provided at no cost.
  6. Damage caused by connecting compressed air with a pressure different from the
    indicated on the technical data plate.
  7. Damage resulting from the use of unclean, unfiltered compressed air.
  8. Damage or malfunction resulting from improper cleaning of the tool.
  9. Contact of the tool with chemicals, or damage from moisture, corrosion.
  10. Tools that have been modified – changed or opened by non-authorized persons
    authorized workshop.
  11. Air tools used for rental.
    The warranty exclusively covers the free replacement of the part that has
    manufacturing defect or material failure. In case of shortage of spare part, the
    The company reserves the right to replace the tool with another equivalent model.
    After the warranty has been processed, the warranty period is not extended or renewed.
    of the tool.
  12. Broken parts/components due to improper use.
  13. Air tools used for rental.
    The warranty exclusively covers the free replacement of the part that has
    manufacturing defect or material failure. In case of shortage of spare part, the
    The company reserves the right to replace the tool with another equivalent model.
    After the warranty has been processed, the warranty period is not extended or renewed.
    of the tool.
    Replacement of spare part with repair charge, covered by 1 year warranty
    operation, provided that the warranty conditions are met.
    Other requirements, other than those stated in this repair warranty form
    or tool damage, do not apply.
    Greek law applies to this guarantee.

9. WARRANTY & REPAIR PERIOD

10-15 WORKING DAYS FROM THE DATE OF RECEIPT OF THE PRODUCT IN OUR STORE

10. SPARE PART DELIVERY TIME

1-5 WORKING DAYS FROM THE DATE OF PAYMENT